Refund Policy
Refund Policy
We put a lot of effort into sourcing quality products and materials so we offer a 100% money back guarantee refund on any purchase defective upon delivery. If an item arrived damaged, please email us with attached photos for proof so we can make it right for you as soon as possible. We are also able to send replacement items if you would like. Once your item is received with all the original packaging, it will be inspected by our Q&C team to ascertain if the item is indeed defective. We will then send you an email to notify you on the status of your refund. If the reason for return is not a result of an defective product, only the cost of the product returned will be refunded, not the shipping costs incurred.
Product Exchanges
We only replace items if they arrive defective or damaged. If you need to exchange it for the same item, send us an email at contact@fidgetspinner.net and send your item to: P.O. Box 1752 Gig Harbor Washington US 98335.
We put a lot of effort into sourcing quality products and materials so we offer a 100% money back guarantee refund on any purchase defective upon delivery. If an item arrived damaged, please email us with attached photos for proof so we can make it right for you as soon as possible. We are also able to send replacement items if you would like. Once your item is received with all the original packaging, it will be inspected by our Q&C team to ascertain if the item is indeed defective. We will then send you an email to notify you on the status of your refund. If the reason for return is not a result of an defective product, only the cost of the product returned will be refunded, not the shipping costs incurred.
Product Exchanges
We only replace items if they arrive defective or damaged. If you need to exchange it for the same item, send us an email at contact@fidgetspinner.net and send your item to: P.O. Box 1752 Gig Harbor Washington US 98335.