FAQs

Almost all shipping times will fall between 5 to 12 business days after your order is processed. Some remote countries can take additional travel time to reach due to their postal infrastructure limitations.

FidgetSpinner.net proudly adheres to the highest industry standards to protect your personal information when you checkout and purchase from our online store.

You can cancel for up to 24 hours after you have made payment and receive a full refund. After that the product delivery process has begun and cannot be stopped.  Please email us with your order information if you wish to cancel an order.

If you need to make a change to the address we are shipping the product, please contact us as soon as possible and we will do our best to accommodate any changes. 

Please ensure you use the correct email address when placing an order. Also check your spam folder as a precaution.  Feel free to contact us if you haven't been able to find your order confirmation and we will resend.

We put a lot of effort into sourcing quality products and materials so we offer a 100% money back guarantee refund on any purchase defective upon delivery.  If an item arrived damaged, please email us with attached photos for proof so we can make it right for you as soon as possible. We are also able to send replacement items if you would like. Once your item is received, it will be inspected by our Q&C team to ascertain if the item is indeed defective. We will then send you an email to notify you on the status of your refund.

Fidget Spinners in general do contain small parts that can come loose.  Manufacturer recommendations vary from 6 to 8 years of age to ensure kids don't swallow any loose pieces.  

At FidgetSpinner.net, we've tested a sampling of our manufacturer products to ensure there are no issues with lead safety.  While this is just a sampling, we also work to ensure we choose only the highest rated suppliers. You can also buy lead testing kits at any home department store to ensure maximum safety for this and all products you buy for your children.